CRM (customer relationship management) literary means managing your relationship with your customer. That applied when the term was first coined. Today, it refers to the IT systems and software that are designed to manage this relationship. CRM has evolved into a strategy that entails all your company’s interactions with your customers and potential customers. […]
Bounce your business ideas around. Speak with family, friends and even competitors about what you have in mind. It does not matter if they do not understand well your business or market; they can point to gaps and new opportunities. In addition, most importantly, listen to their questions! Their doubts or lack of understanding might […]
Immigration is tough. Nobody argues that. The same goes for entrepreneurship. One needs a combination of traits to become successful as an immigrant and as an entrepreneur. My personal, unscientific research tells me that immigrant entrepreneurs are a special bunch. The traits that make a successful immigrant are very similar to the traits that make […]
“It isn’t the incompetent who destroys an organization. The incompetent never gets in a position to destroy it. It is those who achieved something and want to rest upon their achievements who are forever clogging things up.”— F. M. Young I’ve seen it firsthand. As a researcher I witnessed how hard was to convince management to […]
I find it very difficult to remember some idea that comes to my mind when I am on the road or doing something else unrelated to work. Usually they seem wonderful at the time they occurred to me thus forgetting it create some stress… Several years ago I solved this problem by getting a small voice […]
Entrepreneurs are, in general, jack of all trades. They have to wear different hats and they must perform well no matter what they are doing. Their minds are constantly ticking and thinking about how to take their business from start to growth. However, there will be a time when the business overgrow the entrepreneur capacity […]
I have been very entrepreneurial as far back as I can remember, always thinking about what type of business could be profitable, how to make businesses profitable and so on. Growing up I liked to play Monopoly, having hours of enjoyment with my cousins and friends, sometimes winning and sometimes losing. So, after graduating it […]
The Free Stamp sculpture, created by Claes Oldenburg and Coosje van Bruggen, has intrigued visitors at its location in Willard Park in Cleveland Ohio since 1991 Historically the strategy of giving freebies to gain market share is as old as the free market. For example, the freemium price strategy used nowadays by several digital economy companies […]
“If you want to live a happy life, tie it to a goal, not to people or things.” Albert EinsteinThis week I was talking with a friend about entrepreneurship and career transition. It is interesting that our careers paths were quite different but some milestones happened pretty much the same way. Personally, I always had […]
“Why not give students a chance to show what parts they know, and learn the parts they don’t?” Bill Gates#MyIndustryContinuing education using classrooms and charging high enrollment fees is (almost) finished. There is a change underway that will transform the model for continuing education services from complicated, expensive, inconvenient and hard to find to a […]
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